About Us

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Our Mission

At Cranebrook Doctors, our central focus is on the health and wellbeing of you and your family, the provision of best practice advice and quality treatment in a modern, comfortable setting.


Our highly qualified and experienced professional and administrative staff are dedicated to making your experience with us as convenient and stress-free as possible.

Fees

Introducing Mixed Billing in our Practice

Access to healthcare for the community we serve is important to us.

Cranebrook Doctors unwavering commitment to maintaining and improving the quality of healthcare services we deliver is our top priority.

To protect the sustainability of our practice and ensure the standard of the services we provide; Cranebrook Doctors will now become a Mixed- Billing practice. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs.

Starting the 1st of September of 2022, we will be introducing the “Mixed-Billing” system. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.

We are still able to bulk bill eligible patient groups for most of the consultation types.

  • Children under 18 years of age
  • Patients over 65 years old
  • Commonwealth Concession Card holders
  • DVA Gold Card holders
  • Health Care Card holders
  • Pensioner Concession Card holders
Services FeeRebateGap Fee
Consultations (8.30am-5pm)   
Script (without appointment)$20.00$20.00
Short Consultation$75.00$39.75$35.90
Long Consultation$120.00$76.95$43.05
Healthcare Card Holders, DVA and pensionersBulk-billed$0.00$0.00
Children under 18 years oldBulk-billed$0.00$0.00
After 5:00pm, Weekends & Public holiday   
Repeat Script (without appointment)$20.00
Short Consultation$85.00$51.80$33.20
Long Consultation$130.00$88.80$41.20
Healthcare Card Holders, DVA and pensionersBulk-billed$0.00$0.00
Children under 18 years oldBulk-billed$0.00$0.00

*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.

* Other out-of-pocket fees might be applicable to Allied health and Pathology services.

  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (age75 or more)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment
  • Skin Treatment
  • Allied Health and Pathology Services

*Cancellation Policy: any appointments cancelled within 2 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit.

 

Please call our reception at 0292499117 for more information.

A gap fee will be required for overseas students and overseas visitors holding valid OSHC/OVC memberships. The remainder will be directly billed.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership

Privacy

We respect your privacy. All information collected by this practice in providing a health service is deemed to be private and confidential.
Privacy and confidentiality are cornerstones of our professional ethos and commitment to patient care and satisfaction.

Our systems are designed to protect your health records, and our staff are trained in the requirements of current privacy legislation and regulations.

Our Team

Our practice has health professionals with each bringing their own expertise to the practice. Cranebrook Doctors is committed to providing the highest quality best practice care and support to you and your family. Our practice has devoted nurses who are highly skilled and involved with your care from the acute emergency to managing chronic diseases.

Our receptionist team will welcome you to the practice and assist you however they can.