ABOUT US
We're Here For You Every Step Of The Way
At Cranebrook, we are putting our patients at the forefront of everything we do. A patient-centered care where our environment, and our patient journey experience fosters a sense of well-being and partnership. Patients feel supported throughout their healthcare journey, and the focus is on their overall well-being, not just treating specific conditions.
Vision
Mission
CORE VALUES
What makes us different
At Cranebrook Doctors, we are passionate about improving lives through knowledge and empowerment.
OUR TEAM
The Team Of Great Doctors Behind Thornlands Doctors
OUR PARTNERS
Insurance Companies That Work With Us
Patient Resources
Fees
We are a bulk billing practice for patients holding a valid Medicare card. Some services are excluded and an out-of-pocket expense will apply. Fees will vary depending on the service. Payment is required at the time of consultation. We accept cash, credit card and EFTPOS payments.
Private Patients
The following fees apply to patients who do not hold a Medicare card or OSHC/OVC membership;
- Short consultation $50
- Standard consultation $80
- Long consultation $120
Some pathology testing will incur additional fees.
Additional Fees
Some of the services excluded from bulk billing include
- WorkCover
- RHCA Medicare cardholders
- Specialist consultations *
- Allied health services *
- Procedures
- Pap smears
- Pre-employment medical assessments
- Driver assessment form
- Medical reports
- Skin cancer checks
- New patients who do not have a Medicare card
The fees will vary depending on the complexity of the service and procedure required.
Confidentiality, Privacy And Health Information
We take the privacy and security of your information seriously. Your medical record is a confidential document, and our clinic is equipped to protect that information. Our stringent practice policy means we always maintain the security of personal health data and ensure that it is only available to authorised staff. We abide by the Australian Privacy Principles available at: www.oaic.gov.au/privacy/australian-privacy-principles.
Reminder System
For the continuing management of our patient’s health, we utilise a systematic reminder system to provide health promotion, preventative care and early detection of disease.
Our system is based on the best available evidence and, where possible incorporates.
