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Introducing Mixed Billing in our Practice

Access to healthcare for the community we serve is important to us. Cranebrook Doctors unwavering commitment to maintaining and improving the quality of healthcare services we deliver is our top priority


To protect the sustainability of our practice and ensure the standard of the services we provide; Cranebrook Doctors will now become a Mixed- Billing practice. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs.

Starting the 1st of September of 2022, we will be introducing the “Mixed-Billing” system. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.


We are still able to bulk bill eligible patient groups for most of the consultation types.

  • Children under 18 years of age
  • Patients over 65 years old
  • Commonwealth Concession Card holders
  • DVA Gold Card holders
  • Health Care Card holders
  • Pensioner Concession Card holders
Services FeeRebateGap Fee
Consultations (8.30am-5pm)   
Script (without appointment)$20.00$20.00
Short Consultation$75.00$39.75$35.90
Long Consultation$120.00$76.95$43.05
Healthcare Card Holders, DVA and pensionersBulk-billed$0.00$0.00
Children under 18 years oldBulk-billed$0.00$0.00
After 5:00pm, Weekends & Public holiday   
Repeat Script (without appointment)$20.00
Short Consultation$85.00$51.80$33.20
Long Consultation$130.00$88.80$41.20
Healthcare Card Holders, DVA and pensionersBulk-billed$0.00$0.00
Children under 18 years oldBulk-billed$0.00$0.00


*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.

* Other out-of-pocket fees might be applicable to Allied health and Pathology services.

  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (age75 or more)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment
  • Skin Treatment
  • Allied Health and Pathology Services

*Cancellation Policy: any appointments cancelled within 2 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit.


Please call our reception at 0292499117 for more information.

A gap fee will be required for overseas students and overseas visitors holding valid OSHC/OVC memberships. The remainder will be directly billed.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership


Help us eliminate waiting times by arriving at least five minutes before your appointment time. You can save time by completing an online patient registration form here.

Please bring the following to your first appointment:

WorkCover patients

You will need to advise your employer of the appointment and bring your employer’s contact details to arrange for payment.


If you require a translator or other assistance with communication, please notify reception when you make an appointment.

A phone interpreter may be available but will need to be arranged prior to your appointment. If you require an Auslan sign language interpreter during your appointment, please make a booking online at or by phone on 1800 246 945.

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